Order Form (Template) — postal.ID
This Order Form is incorporated into the Master Subscription Agreement.
Customer legal name: [CUSTOMER LEGAL NAME] Customer address: [ADDRESS] Customer contact: [NAME/EMAIL] Effective date: [DATE] Initial term: [12 months] Renewal: [auto-renew unless notice] Plan: [Starter/Pro/Business/Enterprise]
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1. Included usage
- Included verifications/month: [N]
- Included postal letters/month: [N]
- Included email OTP/month: [N]
- Included SMS OTP/month: [N]
- Included evidence packs/month: [N]
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2. Overage fees
- Postal letter: [price] each
- Email OTP: [price] each
- SMS OTP: [price] each
- KYC session: [price] each
- AML/PEP screening: [price] each
- Tracked/express upgrade: [price] each
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3. Support tier
- [Standard / Premium] support
- Support hours: [e.g., 24/5]
- Response targets: [see SLA]
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4. Data retention
- Default retention for verification data: [e.g., 12 months]
- Evidence pack retention: [e.g., 24 months]
- Tenant-configurable retention enabled: [Yes/No]
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5. Security options
- SSO/SAML: [Yes/No]
- IP allowlist: [Yes/No]
- Audit export: [Yes/No]
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6. Liability cap (optional)
- Aggregate cap: [X]
- Carve-outs: [IP infringement, confidentiality, etc.]
Accepted and agreed: Customer: ____________________ Date: ____ postal.ID: ____________________ Date: ____