Acceptable Use Policy (AUP)

This Acceptable Use Policy applies to your use of the postal.ID platform, APIs, and Site.

1

1. Prohibited activities

You must not use postal.ID to:

  • violate any law or regulation (including data protection, marketing rules, sanctions laws);
  • send unlawful, deceptive, or abusive communications;
  • engage in harassment, discrimination, or threats;
  • upload or transmit malware, exploit vulnerabilities, or attempt unauthorized access;
  • scrape, probe, or reverse engineer the platform except where expressly permitted by law;
  • use the platform to verify individuals without a lawful basis and appropriate notices/consents.
2

2. Verification-specific restrictions

You must not:

  • submit data you do not have the right to use;
  • impersonate another party;
  • attempt to "test" addresses or phone numbers at scale (enumeration);
  • submit children's data unless lawful and necessary and you have required authorizations.
3

3. Enforcement

postal.ID may suspend or terminate access for AUP violations, suspected fraud, or to comply with law.

4

4. Reporting abuse

Report suspected abuse to [SECURITY@POSTAL.ID].